It typically takes a few hours from your request for the change to take effect.Īny benefits associated with automatically renewing subscriptions may end when you stop your subscription from automatically renewing. Your subscription will continue through the end of your already paid subscription term, after which it will end and not automatically renew. Here are a few things you should know if you stop your subscription from automatically renewing: The subject of the email is 'Automatic renewal service, notification of billing completion'.

The subject of the email is 'NortonLifeLock Order #NP***** purchase completed'.

You can find your order number from the emails received from Norton: You will need your order number and email address or phone number that was used when you ordered. If your order number starts with SY, visit the below link to turn off Auto Renewal for your subscription. If your order number starts with APXXXXXXXX or NPXXXXXXXX or if you have Norton 360 Standard Plus, follow the steps above to turn off Auto Renewal for your subscription. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal.įor Japan, Korea, China, Hong Kong, and Taiwan: Stop your subscription from automatically renewing If you have already been charged and want to request a refund, please contact Member Services & Support.

However, if you prefer to turn off Auto Renewal, use the information below to change your renewal settings on your account page. With an automatically renewing subscription, you have continuous access to your service without having to worry about expiration dates. Most of our services are offered as automatically renewing subscriptions to help our customers avoid lapses in their service. Stop your Norton subscription from automatically renewing

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